{"id":5817,"date":"2023-08-11T15:08:57","date_gmt":"2023-08-11T15:08:57","guid":{"rendered":"https:\/\/atomcollaboration.se\/customer-case\/parks-resorts-an-onboarding-experience-with-chatbot-support\/"},"modified":"2023-11-30T12:22:25","modified_gmt":"2023-11-30T12:22:25","slug":"parks-resorts-an-onboarding-experience-with-chatbot-support","status":"publish","type":"page","link":"https:\/\/atomcollaboration.se\/en\/customer-case\/parks-resorts-an-onboarding-experience-with-chatbot-support\/","title":{"rendered":"PARKS &amp; RESORTS &#8211; AN ONBOARDING EXPERIENCE WITH CHATBOT SUPPORT"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"5817\" class=\"elementor elementor-5817\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c9affa3 e-con-full e-flex e-con e-parent\" data-id=\"c9affa3\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-081c5db e-flex e-con-boxed e-con e-child\" data-id=\"081c5db\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-72302f6 e-flex e-con-boxed e-con e-child\" data-id=\"72302f6\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-4c04626 e-con-full e-flex e-con e-child\" data-id=\"4c04626\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-97679b5 elementor-widget elementor-widget-heading\" data-id=\"97679b5\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.21.0 - 26-05-2024 *\/\n.elementor-heading-title{padding:0;margin:0;line-height:1}.elementor-widget-heading .elementor-heading-title[class*=elementor-size-]>a{color:inherit;font-size:inherit;line-height:inherit}.elementor-widget-heading .elementor-heading-title.elementor-size-small{font-size:15px}.elementor-widget-heading .elementor-heading-title.elementor-size-medium{font-size:19px}.elementor-widget-heading .elementor-heading-title.elementor-size-large{font-size:29px}.elementor-widget-heading .elementor-heading-title.elementor-size-xl{font-size:39px}.elementor-widget-heading .elementor-heading-title.elementor-size-xxl{font-size:59px}<\/style><h1 class=\"elementor-heading-title elementor-size-default\">PARKS &amp; RESORTS - a journey of change towards a digitalized induction for seasonal employees<\/h1>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-15e2e99 e-con-full e-flex e-con e-child\" data-id=\"15e2e99\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e46ab8c elementor-view-default elementor-widget elementor-widget-icon\" data-id=\"e46ab8c\" data-element_type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-long-arrow-alt-left\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M134.059 296H436c6.627 0 12-5.373 12-12v-56c0-6.627-5.373-12-12-12H134.059v-46.059c0-21.382-25.851-32.09-40.971-16.971L7.029 239.029c-9.373 9.373-9.373 24.569 0 33.941l86.059 86.059c15.119 15.119 40.971 4.411 40.971-16.971V296z\"><\/path><\/svg>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-28f063b elementor-view-default elementor-widget elementor-widget-icon\" data-id=\"28f063b\" data-element_type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<a class=\"elementor-icon\" href=\"https:\/\/atomcollaboration.se\/en\/customer-case\/sos-alarm-personalized-skills-development-in-one-place\/\">\n\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-long-arrow-alt-right\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M313.941 216H12c-6.627 0-12 5.373-12 12v56c0 6.627 5.373 12 12 12h301.941v46.059c0 21.382 25.851 32.09 40.971 16.971l86.059-86.059c9.373-9.373 9.373-24.569 0-33.941l-86.059-86.059c-15.119-15.119-40.971-4.411-40.971 16.971V216z\"><\/path><\/svg>\t\t\t<\/a>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-cf6ffe0 elementor-widget elementor-widget-theme-post-featured-image elementor-widget-image\" data-id=\"cf6ffe0\" data-element_type=\"widget\" data-widget_type=\"theme-post-featured-image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.21.0 - 26-05-2024 *\/\n.elementor-widget-image{text-align:center}.elementor-widget-image a{display:inline-block}.elementor-widget-image a img[src$=\".svg\"]{width:48px}.elementor-widget-image img{vertical-align:middle;display:inline-block}<\/style>\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"2560\" height=\"1721\" src=\"https:\/\/atomcollaboration.se\/wp-content\/uploads\/2023\/10\/PARK-AND-RESORT-scaled.jpg\" class=\"attachment-full size-full wp-image-5714\" alt=\"\" srcset=\"https:\/\/atomcollaboration.se\/wp-content\/uploads\/2023\/10\/PARK-AND-RESORT-scaled.jpg 2560w, https:\/\/atomcollaboration.se\/wp-content\/uploads\/2023\/10\/PARK-AND-RESORT-300x202.jpg 300w, https:\/\/atomcollaboration.se\/wp-content\/uploads\/2023\/10\/PARK-AND-RESORT-1024x688.jpg 1024w, https:\/\/atomcollaboration.se\/wp-content\/uploads\/2023\/10\/PARK-AND-RESORT-768x516.jpg 768w, https:\/\/atomcollaboration.se\/wp-content\/uploads\/2023\/10\/PARK-AND-RESORT-1536x1033.jpg 1536w, https:\/\/atomcollaboration.se\/wp-content\/uploads\/2023\/10\/PARK-AND-RESORT-2048x1377.jpg 2048w, https:\/\/atomcollaboration.se\/wp-content\/uploads\/2023\/10\/PARK-AND-RESORT-600x403.jpg 600w\" sizes=\"(max-width: 2560px) 100vw, 2560px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-95e14ae e-flex e-con-boxed e-con e-child\" data-id=\"95e14ae\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-d90d770 e-flex e-con-boxed e-con e-child\" data-id=\"d90d770\" data-element_type=\"container\" data-settings=\"{&quot;sticky&quot;:&quot;top&quot;,&quot;sticky_parent&quot;:&quot;yes&quot;,&quot;sticky_offset&quot;:50,&quot;sticky_on&quot;:[&quot;desktop&quot;,&quot;tablet&quot;],&quot;sticky_effects_offset&quot;:0}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3e66bcd elementor-widget elementor-widget-text-editor\" data-id=\"3e66bcd\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.21.0 - 26-05-2024 *\/\n.elementor-widget-text-editor.elementor-drop-cap-view-stacked .elementor-drop-cap{background-color:#69727d;color:#fff}.elementor-widget-text-editor.elementor-drop-cap-view-framed .elementor-drop-cap{color:#69727d;border:3px solid;background-color:transparent}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap{margin-top:8px}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap-letter{width:1em;height:1em}.elementor-widget-text-editor .elementor-drop-cap{float:left;text-align:center;line-height:1;font-size:50px}.elementor-widget-text-editor .elementor-drop-cap-letter{display:inline-block}<\/style>\t\t\t\t<p><em>&#8220;Working with Atom has been incredibly fun, inspiring and educational. They are a professional and competent partner who is responsive but also dares to challenge where necessary. If you are facing an educational challenge or want to take your business to the next level, I highly recommend working with Atom.&#8221;<\/em><\/p>\n<p><em>Anja Ringdahl, Training Manager, Parks &amp; Resorts (Gr\u00f6na Lund, Kolm\u00e5rden, Sommarland and Furuvik amusement parks).<\/em><\/p>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-70e0838 elementor-widget elementor-widget-text-editor\" data-id=\"70e0838\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>The client wanted to create a holistic employee onboarding experience that would feel similar to the brand and park experiences. The client wanted employees to feel the brand before the first day of work and wanted the induction to be fun, easy and valuable. By implementing a new digital tool and creating varied role-specific employee journeys, we created a modern and efficient experience.<\/p>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-62d1cc5 e-flex e-con-boxed elementor-invisible e-con e-child\" data-id=\"62d1cc5\" data-element_type=\"container\" data-settings=\"{&quot;animation&quot;:&quot;fadeIn&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-d2baad8 e-flex e-con-boxed elementor-invisible e-con e-child\" data-id=\"d2baad8\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;animation&quot;:&quot;fadeIn&quot;,&quot;animation_delay&quot;:150}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-133b254 elementor-widget elementor-widget-heading\" data-id=\"133b254\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">Challenge<\/h4>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-06ffbb8 elementor-widget elementor-widget-heading\" data-id=\"06ffbb8\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<p class=\"elementor-heading-title elementor-size-default\">Move from administrative, e-learning and classroom-based induction to a modern experience.<\/p>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-154e16a e-flex e-con-boxed elementor-invisible e-con e-child\" data-id=\"154e16a\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;animation&quot;:&quot;fadeIn&quot;,&quot;animation_delay&quot;:150}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6029266 elementor-widget elementor-widget-heading\" data-id=\"6029266\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">Solution<\/h4>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f437a30 elementor-widget elementor-widget-heading\" data-id=\"f437a30\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<p class=\"elementor-heading-title elementor-size-default\">A digitally packaged employee experience in a unified preboarding to onboarding landed in the \"Stage School\" which is a learning journey that mixes digital and physical learning. Development of internal team and production of templates so the client could independently produce content on a long-term basis on their own.<\/p>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-f2a0f93 e-flex e-con-boxed elementor-invisible e-con e-child\" data-id=\"f2a0f93\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;animation&quot;:&quot;fadeIn&quot;,&quot;animation_delay&quot;:150}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-31e6a6b elementor-widget elementor-widget-heading\" data-id=\"31e6a6b\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">Result<\/h4>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-51a9252 elementor-widget elementor-widget-heading\" data-id=\"51a9252\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<p class=\"elementor-heading-title elementor-size-default\">Implementation of a new digital system with an integration of a Chatbot.\nEmployee satisfaction increased by 8%, and time was saved on the administration and management of the induction of new employees. Reduced resource time for leaders thanks to the ability to ask simpler questions to the Chatbot.\n<\/p>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-b6331f4 e-flex e-con-boxed e-con e-child\" data-id=\"b6331f4\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ab688d8 elementor-invisible elementor-widget elementor-widget-image\" data-id=\"ab688d8\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;,&quot;_animation_delay&quot;:300}\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/atomcollaboration.se\/wp-content\/uploads\/2023\/10\/parkandrestortkollage.png\" title=\"\" alt=\"\" loading=\"lazy\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>PARKS &amp; RESORTS &#8211; a journey of change towards a digitalized induction for seasonal employees &#8220;Working with Atom has been incredibly fun, inspiring and educational. They are a professional and competent partner who is responsive but also dares to challenge where necessary. If you are facing an educational challenge or want to take your business [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":5714,"parent":5806,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-5817","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v22.8 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>PARKS &amp; RESORTS - AN ONBOARDING EXPERIENCE WITH CHATBOT SUPPORT - Atom Collab<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/atomcollaboration.se\/en\/customer-case\/parks-resorts-an-onboarding-experience-with-chatbot-support\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"PARKS &amp; RESORTS - AN ONBOARDING EXPERIENCE WITH CHATBOT SUPPORT - Atom Collab\" \/>\n<meta property=\"og:description\" content=\"PARKS &amp; RESORTS &#8211; a journey of change towards a digitalized induction for seasonal employees &#8220;Working with Atom has been incredibly fun, inspiring and educational. 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